Frequently Asked Questions

General

Q1: What services does your graphic design company provide?

A1: We offer a wide range of graphic design services, including logo design, branding, web design, print design, packaging design, and illustration.

Q2: How can I contact your graphic design company?

A2: You can reach us by sending an email to [email protected] or by filling out the contact form on our website.

Pricing and Process

Q3: How do you determine the pricing for your graphic design services?

A3: Our pricing is based on factors such as the complexity of the project, the scope of work, and the estimated time required. We provide personalized quotes tailored to each client’s specific design needs.

Q4: What is your design process?

A4: Our design process typically involves a discovery phase, where we gather information about your brand and requirements. We then proceed with concept development, design iterations, and client feedback to refine the final design. We value collaboration and ensure that you are involved throughout the process.

Delivery and Ownership

Q5: In what format will I receive the final design files?

A5: Upon completion, we provide the final design files in commonly used formats such as high-resolution images (JPG, PNG) and vector files (AI, EPS, PDF). We also provide any other specific formats required for your project.

Q6: Who owns the rights to the design once it’s completed?

A6: Once the project is complete and payment is received, you will own the rights to the design. We transfer the intellectual property rights to you, giving you full ownership and the freedom to use the design as you deem fit.

Revisions and Refunds

Q7: How many revisions are included in your design services?

A7: We typically include a specified number of revisions in our design packages. However, we are committed to ensuring client satisfaction, and we work closely with you to make necessary revisions until you are happy with the final result.

Q8: What is your refund policy?

A8: Our refund policy varies depending on the nature of the project and the stage of completion. We strive to provide the best possible service and work closely with our clients to address any concerns or issues that may arise.